How Can We Help You?

DigiFamar is a digital agricultural marketplace that connects farmers directly with commercial buyers, restaurants, grocery stores, and consumers. Our platform eliminates middlemen, ensuring farmers get fair prices while buyers receive fresh, quality produce. Simply create an account, list your products or browse available produce, negotiate prices, and complete secure transactions through our escrow system.

Creating an account is simple and free! Click the "Sign Up" button, choose whether you're a farmer or buyer, enter your details (name, email, phone number, location), verify your email address, and complete your profile. For farmers, we recommend adding your farm details and certifications. For buyers, specify your purchasing needs and preferences.

Yes! DigiFamar is available on both iOS and Android devices. Download our app from the App Store or Google Play Store to manage your transactions, receive real-time notifications, chat with buyers/sellers, and track deliveries on the go. Our mobile app offers the full functionality of our web platform optimized for mobile use.

DigiFamar currently operates across all 50 states in the United States, with particularly strong networks in California, Texas, Florida, and the Midwest farming regions. We're continuously expanding our reach and partnering with local logistics providers to ensure reliable delivery coverage nationwide.

Browse our marketplace by category, location, or use the search function. Filter results by price, quantity, certification (organic, non-GMO), and delivery options. When you find products you want, click "Add to Cart" or "Buy Now." You can also set up recurring orders for regular supplies. Our smart matching system also suggests products based on your purchasing history.

Yes! DigiFamar encourages fair negotiations. Use the "Make an Offer" button to propose your price. For bulk orders, you can request quantity discounts directly through our messaging system. Many farmers offer better rates for regular customers or large volume purchases. All negotiations are documented in the platform for transparency.

Your satisfaction is guaranteed! If products arrive damaged, spoiled, or don't match the description, report the issue within 24 hours of delivery with photos. Our escrow system protects your payment until you confirm satisfaction. We'll mediate disputes and issue refunds when warranted. Our Buyer Protection Policy covers all marketplace transactions.

Minimum order quantities vary by seller and product. Each listing displays the minimum quantity available for purchase. Some farmers cater to retail buyers with small minimums, while others focus on wholesale with larger requirements. Use our filters to find sellers matching your quantity needs, from individual consumers to large-scale commercial buyers.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), bank transfers (ACH), PayPal, Apple Pay, and Google Pay. For large commercial orders, we also offer wire transfers and purchase order financing through our partner lenders.

Our escrow system protects both buyers and sellers. When you make a purchase, your payment is held securely by DigiFamar. The seller ships the products, and once you confirm receipt and satisfaction (or after 72 hours with no dispute), the funds are released to the seller. This ensures farmers get paid and buyers receive quality products.

Absolutely! DigiFamar uses bank-level 256-bit SSL encryption and is PCI DSS Level 1 compliant—the highest security standard in the payments industry. We never store your full card details on our servers. All transactions are monitored 24/7 for fraud prevention, and we offer two-factor authentication for added account security.

If you need a refund, go to your order history, select the order, and click "Request Refund." Provide details and supporting photos if applicable. Our team reviews requests within 24 hours. Approved refunds are processed to your original payment method within 5-7 business days. For escrow-held payments, refunds are immediate.